Network Operations Center’s specialty is preventing and solving problems in the backroom, hidden in the eyes of the end-users. Most of us do not even know that they exist because it is the IT Support or help-desk we collaborate with most of the time. Little did we know that there is NOC if ever problems got more complex and too much to handle.

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But what are those problems? Here’s the list of usual troubles the Network Operations Center face:

1. DDoS Attacks

“DDoS is short for Distributed Denial of Service. DDoS is a DOS attack where multiple compromised systems, which are often infected with a Trojan, are used to target a single system causing a Denial of Service (DoS) attack. Victims of a DDoS attack comprise both the end targeted system and all systems maliciously used and controlled by the hacker in the distributed attack,” says Webopedia.com.

Imagine having floods of notification and messages in a single scenario; that’s how DDoS works. It makes the computer or network or even website unavailable because of too much traffic. It will not function properly because it can not accommodate those traffic properly.

These attacks are usually done by hackers who are using hacked computers or bots or those called “zombie computers.”

2. Power Outages

Techopedia defines power outages as a short- or long-term state of electric power loss in a given area or section of a power grid. It could affect a single house, building or an entire city, depending on the extent of the damage or cause of the outage.

A power outage is also known as power failure, power blackout or simply as a blackout.

In a city, this could be a rare event, but fortuitous events can happen. Extreme weather conditions or natural phenomena like super typhoons, earthquakes or accidents can cause this.

3. Network Failures

Power outages are usually the main culprit of network failures. Since there is no power, there will be no source of electricity to make the network or servers work.

Sometimes, network failures are caused by inevitable human error, security breaches, and malfunctioning old hardware.

4. Peculiar Activities

The most common peculiar activity would be hacking. This kind of cybersecurity attack has been going on since the inception of technology. This could be in the form of malware or virus intended to damage or disrupt the network or server for whatever reason a hacker has.

Also, phishing is one common attack by cybercriminals intended to steal sensitive information by creating an entity that may seem trustworthy. This could be in the form of malicious links, emails or attachments that will easily fool end-users.

Those that you watch on movies and television shows about cyber experts who can do anything by hacking a system are real and they are the enemies of the Network Operations Center. This is crucial especially if the company is big and has a reputation to take care of. Wanna know more? Contact us at bd@athl.com.hk.