Linguistics has played an important role in globalization. It paved the way for business ventures and expansions across the globe. Commerce long explored its potential and maximized the benefits of employing the services of multilingual speakers. People, especially...
Appointment setting refers to a process where a person talks to a potential customer and sets a calendar date between the client and the service provider to meet and discuss business opportunities or services. Usually, the business entities that need these are: Real...
In Asia, five of the ASEAN member nations became colonies of Great Britain and the US. From them emerged new language subsets, Filipino English and Singaporean English. English became the medium of instruction in the ex-colonies. Children began learning it as a second...
The innovations in technology over the past two decades had brought nations closer together. Our world is, now, a much smaller place. Everything is accessible and within reach. With all the recent discoveries, the possibilities are endless. We can even get university...
Answering phone call seems easy. But for Call Centers, such phone calls are diamonds, possible market. Hence, a flourished customer-agent communication is the primary key to closing the deal. Call Center sales strategies can be classified into two: Inbound Calling and...
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