10 Reasons Why You Should Outsource Your Designs

Outsourcing graphic designs and creative projects from ad agencies had been the trend for decades, a marketing solution used intensively by all business sectors whether they are into goods or services. Retaining an in-house artist can be difficult. Artists are most...

Traditional to Digital Approach and the Role of a Graphic Designer

Graphics is an essential for businesses today. All of us are targeted customers of various economic sectors. Being so, we get exposed to their artwork every single day from the moment we pop open a tube of toothpaste or access social media on our gadgets.  Nowadays,...

Increasing Demand for Korean Customer Service

Korean language, also called Hangul (한국말), is the official language of both North and South Korea. The Hangul dialect is South Korea’s official national language and spoken by close to 80 million people worldwide. It ranks 21st among the world’s most spoken languages...

Increasing Demand for Cantonese Customer Service

The insatiable challenges that arise from language barriers in foreign operations pose huge hindrances to a companies’ growth. Addressing these needs serious preparation before venturing into international operations. Not having sufficient resources to face...

Multilingual BPO under one roof in the Philippines

Linguistics has played an important role in globalization. It paved the way for business ventures and expansions across the globe. Commerce long explored its potential and maximized the benefits of employing the services of multilingual speakers. People, especially...

Chat Support Services on the Rise

Large, medium or small scale businesses currently have one thing in common. They are now maximizing the potential of chat support services . Engagement is always ideal for businesses that want to integrate live chat solution with other business platforms. It allows...

Gaming Support is the Next Big Thing for BPO’s in Philippines

Philippine Amusement and Gaming Corporation (PAGCOR) is the agency responsible for all gaming operations in the country. It is a government-owned and controlled corporation established in 1977. PAGCOR is the Philippines’ largest contributor of revenue to the...

Showcasing Filipino Creativity and Designs to the World

The Philippines is the BPO capital of the world. But a lot of people do not realize that the Philippines does not just specialize in voice, email, and chat, support. The country is home to a lot of highly-skilled and talented individuals who can also provide creative...

Role of OTT Apps in the Customer Service Industry in the Future

OTT is the acronym for over-the-top applications. These are apps where consumers get their goods via unconventional channels. It is a disruptive technology that is key to eliminating costs and making goods more accessible and more affordable than a traditional...